Run a Smooth Office: Admin Systems That Save Time
Office Administration & Workplace Operations: leave with an admin request tracker, vendor list with SLAs and a monthly admin budget sheet.
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What this session would cover
Proposed outline — the mentor finalises the agenda once this topic is scheduled.
- 1Why office administration & workplace operations matters — the common problem: Admin requests come through calls and chats, so things are forgotten or duplicated.
- 2Core concepts in plain language: Office management, administrative policies, reception services, visitor management, travel coordination, employee transportation
- 3Going further: office supplies, housekeeping, workplace seating, mailroom operations, expense administration, office vendor coordination
- 4Framework walkthrough: SIPOC, PDCA, Value-Stream Mapping
- 5Practical workflow, built live: An admin request tracker, vendor list with SLAs and a monthly admin budget sheet.
- 6How to measure it: Throughput, Cycle time, Utilization, Backlog, Service-level achievement, On-time-in-full delivery
- 7An illustrative case (a fictional example, not a client result), then live Q&A on your own situation
Who it's for
- • Operations managers and supervisors
- • Small-business owners running day-to-day work
- • Admin, supply-chain and quality teams
You'd leave with
- An admin request tracker, vendor list with SLAs and a monthly admin budget sheet.
- A working understanding of SIPOC and PDCA
- A short list of measures to track: Throughput, Cycle time, Utilization
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