Cloud Costs Under Control: ITSM and FinOps Basics
IT Service Management & FinOps: leave with a tagging policy, cost-allocation report, rightsizing actions and a unit-cost metric.
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Learn this topic with a mentor
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- Bring your own work — code, campaign, report or plan
- Mentor matched to this topic
- Time, format and fee confirmed by email first
What this session would cover
Proposed outline — the mentor finalises the agenda once this topic is scheduled.
- 1Why it service management & finops matters — the common problem: Cloud bills grow every month and no team owns the cost.
- 2Core concepts in plain language: Service catalogs, incident management, problem management, change management, configuration management, service agreements
- 3Going further: cost allocation, tagging, budgeting, forecasting, rightsizing, usage optimization
- 4Framework walkthrough: OSI / TCP-IP Models, SLI / SLO / Error Budgets, ITIL Practices, FinOps Framework
- 5Practical workflow, built live: A tagging policy, cost-allocation report, rightsizing actions and a unit-cost metric.
- 6How to measure it: Availability, Mean time to recovery, Incident frequency, Cost per unit of usage
- 7An illustrative case (a fictional example, not a client result), then live Q&A on your own situation
Who it's for
- • Students and freshers entering tech
- • Working developers and engineers
- • Tech leads and architects
You'd leave with
- A tagging policy, cost-allocation report, rightsizing actions and a unit-cost metric.
- A working understanding of OSI / TCP-IP Models and SLI / SLO / Error Budgets
- A short list of measures to track: Availability, Mean time to recovery, Incident frequency
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