Automate with Khushbu: Map Your Workflow Before You Automate It
Map one real recurring process, decide which steps are safe to automate vs need a human, leave with an ownership-and-escalation checklist.
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What this session would cover
Proposed outline — the host finalises the agenda once this topic is scheduled.
- 1Why automating an unclear process usually makes the problem faster, not better
- 2Mapping one real recurring process step by step: trigger, inputs, decisions, outputs and owners
- 3Spotting the steps that are rule-based and safe to automate vs. the ones that need judgement
- 4Deciding where a human must review, approve or be alerted
- 5Defining ownership and escalation: who fixes it when the automation breaks
- 6Turning the map into a simple automation brief before choosing any tool
Who it's for
- • Operations, admin and team leads who handle repeated manual work
- • Anyone planning their first automation and unsure where to start
You'd leave with
- A mapped version of one of your own recurring processes
- A list of steps marked automate / assist / keep human
- An ownership-and-escalation checklist for the workflow
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